Legal

Praxy Terms of Service

Last updated 2026-06-24

These Terms are the agreement between you and Praxel Ventures Private Limited for how you may use Praxy. They are written to be clear and usable, in plain language. They are not legal advice to you.

1. Who we are

Praxy is an AI career coach operated by Praxel Ventures Private Limited ("Praxel," "we," "us," "our"), based at 11112, DSR Parkway, Mt. Carmel Church Besides, Carmelram, Bangalore, Bangalore South, Karnataka, India, 560035. You can reach us at build@praxel.in. Praxy is delivered over WhatsApp messages, WhatsApp voice notes, phone calls, our website at praxy.me, and related apps. In these Terms, "Praxy" or the "Service" means all of these.

2. Messaging or calling = acceptance

Read this clause. By accessing our website, or by messaging Praxy on WhatsApp, or by calling or being called by Praxy on the phone, you agree to these Terms of Service and to our Privacy Policy. If you keep using Praxy after we update these Terms, that continued use means you accept the updated version. If you do not agree, do not use Praxy.

Because Praxy runs inside WhatsApp and over phone calls, we cannot always show you a checkbox before you start. So your assent works like this:

Before you message us, the website button or link that opens WhatsApp tells you that tapping it means you agree to these Terms and the Privacy Policy.
Praxy's first message to you restates this, links to these Terms and the Privacy Policy, and asks you to reply (for example, "START" or "YES") before we begin coaching.
Continuing to use Praxy after that notice confirms your acceptance.

We keep a record of the consent text shown to you, the version of these Terms, and your response.

3. Eligibility — you must be 18 or older

Praxy is for adults. You must be at least 18 years old to use it. By using Praxy you confirm you are 18+ and legally able to enter this agreement. Praxy is not directed at children, and we do not knowingly collect data from anyone under 18. If we learn that a user is under 18, we will close the account and delete their data. If you believe a minor is using Praxy, contact us at build@praxel.in.

4. What Praxy is — and what it is not

Praxy is an AI career coach. It can help with resume review, interview preparation, salary negotiation, job-search strategy, and general career planning. Its responses are generated by large language models and other automated systems.

Praxy is NOT:

Not a human professional. Praxy is software, not a lawyer, recruiter, financial adviser, tax adviser, immigration adviser, accountant, doctor, or employer. Using Praxy does not create any professional, advisory, fiduciary, or employment relationship with us.
Not professional advice. Praxy's output is general information only. It is not legal, financial, tax, immigration, medical, or employment advice. Always consult a qualified professional before making decisions that matter.
Not always right. AI output can be inaccurate, incomplete, outdated, or simply wrong (sometimes called "hallucinations"). You are responsible for independently reviewing and verifying anything Praxy tells you before you rely on or act on it.
Not a guarantee of any outcome. Praxy does not promise that you will be hired, shortlisted, interviewed, promoted, or receive any particular salary, offer, or career result. Career outcomes depend on many factors outside our control. Any examples, estimates, market figures, or suggestions are illustrative only and are not a promise of results.
Not a decision-maker about you. Praxy gives you advice that you read and choose to act on. It does not make binding decisions about you, does not auto-reject or auto-rank you, and is not used to gatekeep your access to jobs. A human (you) is always in the loop.

5. Your responsibilities and acceptable use

When you use Praxy, you agree to:

Give accurate information about yourself, and keep it current.
Use Praxy only for your own genuine career purposes.
Keep access to your account and phone number secure.

You agree not to:

Upload or share content you do not have the right to share, or that infringes anyone's rights.
Submit other people's personal data (for example, a colleague's resume or contact details) without a lawful basis to do so.
Use Praxy to break the law, deceive an employer, cheat in a live hiring assessment, impersonate someone, or misrepresent your qualifications.
Harass, abuse, or send unlawful, hateful, or harmful content.
Probe, scrape, overload, reverse-engineer, or attack the Service, or try to bypass security, rate limits, or access controls.
Use Praxy to build a competing product, or to train another AI model on our outputs, without our written permission.
Resell or commercially exploit Praxy without our written permission.

We may remove content or suspend access if you break these rules (see Section 12).

6. Your content and the licence you give us

You keep ownership of your content. "Your content" includes your resumes, messages, voice notes, call audio and transcripts, profile details, job-search activity, and anything else you send to Praxy.

To run the Service, you grant us a worldwide, non-exclusive, royalty-free licence to host, store, copy, process, transmit, and display your content, and to create derived materials (such as extracted resume text, structured profiles, embeddings, tailored resume variants, interview feedback, and call summaries) — for the purpose of providing Praxy to you. This licence lasts while you use Praxy and ends when we delete your content, except for backups and records we are required to keep, and anonymised or aggregated data that no longer identifies you.

To deliver the Service we share your content with third-party providers who process it on our behalf (for example, AI/LLM providers, voice transcription and speech providers, cloud hosting, messaging, email, and analytics). We describe these categories of recipients, international transfers, and retention in the Privacy Policy. We do not authorise our providers to use your content to train their own models for their own purposes, and we work to use providers and settings that do not train on your content — except where you have separately and explicitly opted in. We do not sell your personal data for money. The Privacy Policy explains how we use analytics and whether any use counts as "sharing" or "selling" under laws such as the California privacy laws, and how you can opt out.

If you give us feedback or suggestions, we may use them freely without obligation to you.

7. Communications consent — messaging, calls, and recording

By giving us your phone number and using Praxy, you consent to receive WhatsApp messages and phone calls from Praxy related to the Service.

Message types. These include coaching replies, reminders, and service notices. We will only send promotional or marketing messages where you have opted in to them, and marketing consent is never a condition of using Praxy.
Separate consent for calls. Where required, we ask for a separate opt-in before placing voice calls to you.
Call recording and transcription. If you join a phone call or send a voice note, you consent to that audio being recorded and transcribed for quality, to deliver your coaching, and to generate summaries. We tell you at the start of a recorded call that it is being recorded and handled by an automated system, and you can decline to be recorded. If you do not want to be recorded, do not continue with the recorded call.
Opting out. You can opt out of messages at any time — for example, reply STOP to stop messages, or STOP CALLS to stop calls — or use the opt-out controls in the message. Reply HELP for help. We honour opt-outs by any reasonable means and maintain a do-not-contact list. Standard message and data rates from your carrier may apply.

These are contract terms; how we actually handle your data, your privacy rights, and the consent records we keep are described in the Privacy Policy.

8. Intellectual property

The Praxy software, websites, branding, designs, and underlying technology are owned by us or our licensors and are protected by intellectual-property laws. We grant you a limited, personal, non-exclusive, non-transferable, revocable right to use Praxy for your own career purposes under these Terms. We keep all rights we do not expressly grant you. You may not copy, modify, distribute, or create derivative works of the Service except as these Terms allow.

As between you and us, you may use the outputs Praxy generates for you (such as a tailored resume) for your own purposes. You are responsible for how you use those outputs.

9. Third-party services

Praxy runs on and connects to third-party services — including WhatsApp/Meta, telephony and voice providers, AI/LLM providers, cloud hosting, email, and analytics. Your use of Praxy over WhatsApp is also subject to WhatsApp's and Meta's own terms. We do not control these third parties and are not responsible for their acts, omissions, availability, or terms. Praxy may also reference job listings, market data, or external links; we do not guarantee that third-party information is accurate or current, and your dealings with any third party are between you and them. The categories of providers we use are described in the Privacy Policy; we may update our providers from time to time, and the current list is available on request.

10. Disclaimers — the Service is provided "as is"

Except as expressly stated and to the maximum extent permitted by applicable law, the Service is provided "AS IS" and "AS AVAILABLE," and we disclaim all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement. We do not warrant that Praxy will be uninterrupted, error-free, secure, or that its output will be accurate, reliable, or suitable for your situation.

Nothing in these Terms excludes, restricts, or modifies any guarantee, warranty, right, or remedy you have under applicable consumer-protection law that cannot lawfully be excluded (see Section 15).

11. Limitation of liability

To the maximum extent permitted by applicable law:

(a) We and our affiliates will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost data, lost opportunities, lost earnings, or lost goodwill, arising out of or relating to the Service or to Praxy's AI outputs — even if we were advised such damages were possible.
(b) Our total aggregate liability for all claims relating to the Service will not exceed the greater of (i) the amounts you paid us in the 12 months before the event giving rise to the claim, or (ii) USD 50 (or its equivalent) for users on a free plan.

These limits apply even if a remedy fails of its essential purpose.

These limits do not apply to anything that cannot be limited by law (see Section 15).

12. Indemnity

To the extent permitted by law, you agree to indemnify and hold us and our affiliates harmless from claims, losses, and reasonable costs (including legal fees) arising from: (a) your misuse of Praxy; (b) your breach of these Terms; (c) content you submit that infringes someone's rights or that you had no right to share; or (d) your violation of any law or any third party's rights. This does not apply to the extent a claim arises from our own breach, negligence, or wrongful act, and nothing here requires you to indemnify us for liability that cannot lawfully be shifted to a consumer.

13. Suspension and termination

You can stop using Praxy at any time. You can ask us to delete your account and data — message us in the app or email build@praxel.in. Account deletion is irreversible and removes your data from our systems, subject to records we must keep by law.

We may suspend or end your access, with or without notice, if you breach these Terms, misuse the Service, create legal or security risk, or if we are required to by law. Where reasonable and lawful, we will tell you why. We may also discontinue the Service or any feature. Sections that by their nature should survive termination — including content licence carve-outs, intellectual property, disclaimers, limitation of liability, indemnity, governing law, and the consumer-rights clause — survive.

14. Governing law and dispute resolution

These Terms are governed by the laws of India (default: India), without regard to conflict-of-laws rules. Subject to the consumer-rights clause below, the courts of India have jurisdiction over disputes relating to Praxy.

Important consumer note: Nothing in this section takes away your right, as a consumer, to bring a claim in the courts or consumer forum of your own country of residence where the law gives you that right, or to rely on the mandatory consumer-protection laws of where you live. For example, we do not require consumers in India to give up access to consumer forums, and we do not override mandatory consumer rights in the EEA, the UK, the United States, Canada, Australia, or elsewhere. Before starting formal proceedings, please contact us at build@praxel.in so we can try to resolve the issue directly.

15. Your consumer rights are protected (carve-outs we cannot disclaim)

Nothing in these Terms limits or excludes liability for, or your rights regarding: (a) death or personal injury caused by our negligence; (b) fraud or fraudulent misrepresentation; (c) our gross negligence or wilful misconduct; or (d) any liability or right that cannot be excluded or limited under the law that applies to you, including under consumer-protection statutes and data-protection law.

Consumer-rights savings clause. Nothing in these Terms excludes or limits any right, guarantee, or remedy you have as a consumer under the laws of your country of residence that cannot be excluded or limited by agreement. Where any provision of these Terms conflicts with such a right, that provision applies only to the extent the law permits. This includes, for example: consumer guarantees of satisfactory quality, fitness for purpose, and reasonable care and skill (such as under the UK Consumer Rights Act 2015, the EU consumer acquis, and the Australian Consumer Law); the Indian Consumer Protection Act 2019, including protections against unfair contract terms and liability for deficiency in service; and rights under the US Uniform Commercial Code and state consumer law. If you are a consumer, you keep all such rights regardless of anything else in these Terms.

16. Changes to these Terms

We may update these Terms from time to time — for example, to reflect new features, providers, or legal requirements. When we do, we will change the "last updated" date at the top and, for material changes, give reasonable notice (for example, in the app, by message, or on our website). Continued use after an update means you accept the updated Terms. If you do not agree, stop using Praxy and you may ask us to delete your account.

17. General

Entire agreement. These Terms and the Privacy Policy are the whole agreement between you and us about Praxy, and replace any earlier understandings on this subject.
Severability. If any part of these Terms is found unenforceable, the rest stays in effect and the unenforceable part is limited to the minimum extent necessary.
No waiver. If we do not enforce a term, that is not a waiver of our right to enforce it later.
Assignment. You may not transfer your rights under these Terms without our consent. We may transfer ours in connection with a merger, acquisition, or sale of assets, where your rights are preserved.
No agency. These Terms do not create any partnership, agency, or employment relationship between you and us.

18. Contact

Questions about these Terms? Contact us at build@praxel.in or write to Praxel Ventures Private Limited, 11112, DSR Parkway, Mt. Carmel Church Besides, Carmelram, Bangalore, Bangalore South, Karnataka, India, 560035. For privacy questions and to exercise your data rights, see the Privacy Policy; our grievance/privacy contact is Ashwin Prasad, CEO at build@praxel.in.